FAQ

F.A.Q'S

How long does it take for an order to arrive?

Please allow 2-3 weeks for US delivery due to large demand. Please allow 3-5 weeks for International delivery.

T-shirts, mugs and other print on demand items should be received within 2-3 weeks of your order date.

How much is shipping? 

This depends on the product ordered, the total weight, and where we're shipping to. Shipping can range from $4.95 - $9.95 for a single product, and additional shipping charges may apply for each product ordered. On confirmation payment screen total amount will be listed before processing.

Shipping Delays: Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. Gossy Chic cannot be held responsible for delays caused by unforeseen or uncontrollable events such as: adverse weather conditions, mechanical problems and/or driver error.

What payment methods do you accept?

We accept all major credit cards through the Stripe powered Shopify Payment system. We also accept PayPal as well. No personla checks or cash is accepted.

RETURNS & EXCHANGES

What is the return policy?

If you want to return your item for a refund you may do so within 30 days. For personalized items due to their custom nature, we cannot accept returns/replacement. We do not refund shipping cost. Return shipping is to be paid by the Buyer. 

Note: We will not refund or replace returned items without labels/tags and the original packaging. Clothing should be in perfect condition (no wear and tear, wrinkles, stains, or smell). We will only refund or exchange items with manufacturer defects or damages provided they are reported to customer service within 3 days from the date of delivery and you provide a photo evidence of the damaged item. Product specification error made by buyer (e.g. size, color, design etc.) is ineligible for refunds, however we will offer to exchange it for a similar product or a different product with same store price in case of unavailability. If the item cost is less than your original purchase, we will refund you the difference. Non-defective products must be reported within 7 days upon acceptance of delivery. Free gifts or promotional items are non-returnable and non-refundable.

If you would like to exchange and/or refund please return back the item at our Return Mailing Address. Please email our support team for further details at help@gossychic.com

How do I return an item?

  • Please email our support team at help@gossychic.com with an email Subject. ATTENTION: Item Return or Item Exchange Request
  • Provide a tracking number so we could process the refund.